LEARNING CENTER
Info on Our Direct-Trade Coffees
Whole Bean, Press, Drip or Perk?
What are
your shipping/handling fees?
Order: $49.99 & under | Shipping: Standard Shipping Rates Apply
Order: $50.00 and up | Shipping: FREE!
Which
carriers do you use?
We
use UPS or USPS for all our orders.
When will
my order arrive?
Usually 3-6 business days (excluding holidays & weekends). Arrival
time for Hawaii and Alaska may vary.
Will you
ship to PO Boxes?
Sorry, we do not ship to PO Boxes and APO/FPO addresses.
What is
your security/privacy policy?
Our shopping cart system is provided by PayPal®, the trusted leader
in online payments, which ensures safe & secure transactions. You
can find out more by visiting www.PayPal.com/us
We take privacy issues very seriously. Your provided information is used only to fulfill your order and to communicate with you regarding your order. We do not share any information with third parties.
How do
I see my detailed transaction/order information?
A receipt
will be emailed to you when you complete your order. You may also log
into your account at www.paypal.com/us to view details of your transaction anytime.
Do you
have special rates for wholesalers?
Yes! Please contact us for more information.
I need
more information.
For questions regarding your order, email orders@electriccityroasting.com
For general
inquiries, email
info@electriccityroasting.com
See more contact options here.
